Day 1 Setup for Citrix in Azure

Step 1: Citrix Workspace – From the desktop, or the windows icon in the lower, left corner of your screen:

Double click the Citrix Workspace application icon:
1. If it prompts for a Store URL, enter access.adaugeohealthcare.com
2. If no Citrix icon is found, go to https://access.adaugeohealthcare.com/Citrix/StoreWeb/#/login

Log in with your Adaugeo user name, which should be AHS\ followed by your first initial, middle initial and last name

In the Desktops window, select to View All Apps and View All Desktops
- This allows you to select the star to save them as Favorites

Step 2: Desktop – Double-click your Desktop to open the desktop viewer

It will take several seconds to load, especially the first time
If the Citrix Workspace – Security Warning pops up, check the box and Permit Use

NOTE: Once your desktop is opened, you will see a dark tab with a down arrow at the top of the screen.

When you click on the arrow, it will open to show more menu options:

Home = Return to the workspace screen
Ctrl+Alt+Del = Lock screen, Sign out, Change Password or open Task Manager
Disconnect = Close the Desktop (this is not a full sign-off)
Window/Full-Screen = Select Window to make screen slightly smaller than full screen
- NOTE: This option is needed if you have multiple monitors:
- Once in Window mode, click/hold top bar of window and drag it until you see half of your desktop on each monitor. Then select to maximize the desktop to open onto both monitors:

Step 3: Microsoft 365 Applications (Outlook, Word, Excel, PowerPoint, Teams, etc.)

Outlook – From the windows icon in the lower, left corner of your screen, select Outlook:

Your email address should already be present, so simply Connect to log into Microsoft Office 365 (O365)
Be sure to uncheck the box to Set up Outlook Mobile, or it will take you through unnecessary steps

Teams – instant messaging (in place of Lync/Skype for Business) – From the windows icon in the lower, left corner of your screen, select Microsoft Teams and drag to your desktop to create a shortcut

Open Teams to use Chat function (you should already be logged in, if you logged into Outlook)

Step 4: Printers – to find and add your printers:

Select the ^ (up arrow/carrot) in the lower, right corner of your desktop
Then select the printer icon to open PrinterLogic.

Follow the three installation steps be selecting Install, then Install Extension, then Enable this item:

Now, you can close that browser window and go back into Printer Logic to find your list of printers:

Click once to select your printer
1. Be sure to check the box to Set as Default Printer before installing your preferred printer:

Step 5: File Explorer – From the windows icon in the lower, left corner of your screen, select File Explorer

Personal or Site-Specific Documents: in the search field, enter \\jabat.interpath.local\
“My documents” are typically in \\jabat.interpath.local\env\MyDocs\USERNAME\My Documents
Shared documents (legacy “Y-Drive”): In the search field, enter \\pitt.interpath.local\Data\
Create shortcuts to your folders by dragging and dropping into left Quick Access column:

Step 6: Phones

For Mitel Connect users, log in from the Citrix desktop – user name/password are specific to Mitel
For Shoretel Communicator users, log in from your your local desktop – user name/password are specific to Shoretel

Step 7: Intergy/EHR – User name should be your first initial, middle initial and last name and password is same as your network password

If you use Single Sign On (SSO), a system admin will need to change your user account to authenticate against the AHS domain for future logins

Step 8: Sharepoint – Select the Adaugeo Sharepoint icon and log in with your AHS\user name and password

Step 9: Any Other Applications and Hardware – make sure all other applications and hardware used is working

Providers
1. CSpeak – providers currently using CSpeak should test to verify working as expected
Front Desk
1. Document/ID card scanners
2. Credit Card swiper for payments
3. Health Asyst
Managers/Clinical Ops
1. Web cam/computer mic
Anyone
1. ProviderFlow Fax Solution
2. Sticky Notes
3. Calculator
4. Copy/Paste function

Step 10: Published Apps – from the Citrix Workspace window, select to view All Apps/All Applications:

If you are a Practice Analytics, LIS or Instrument Manager user, this is where you will access those applications